cancellation & no show policy

forms & documents available for download

Overview of Fees

If you wish to cancel an appointment, you must provide 24 hours advance notice to our office staff. If you call to cancel outside of regular office hours, please leave a voicemail and you will not be charged. If you give less than 24 hours notice, you will be charged the full amount of the appointment for a late cancellation fee. If you do not attend an appointment and do not cancel it, you will be charged the full amount of the appointment for a no show fee. It is important to note that insurance companies do not provide reimbursement for cancelled or no show sessions. 

**Please call our office for questions regarding other paperwork.

The initial intake session fee ($160) is due in full at the time of service. While we file insurance as a courtesy, payment for therapy services is expected at the time of service for the entire balance that your insurance company is not paying. Once insurance has responded, payment for the full remaining account balance is due within 45 days. We will be happy to place a credit card on file to assist with this process.

For psychological assessment services, the costs typically run between $2,000 to $3,000. For those evaluations, $160 will be due at intake, $500 will be due at the first testing appointment, and another $160 will be due at the feedback session. The full balance will be due within three months of the feedback session. We will refund any overpayment after settlement from the insurance company. We will be happy to place a credit card on file to assist with this process.

insurance information

$160 for initial intake visit (45 minute session)
$140 per hour for therapy (45 minute session), thereafter
$160 per hour for psychological assessment, scoring / interpretation, and report-writing

Copyright Auburn Psychology Group, LLC. All rights reserved.

Although we are not in network with any insurance providers, as a courtesy to our clients, we will file most insurances. Whatever amount insurance does not cover, clients are responsible for paying in full within 45 days from the date that we hear from the insurance company. We do not file Tricare, Medicare, Medicaid, Blue Cross Blue Shield All Kids‚Äč, nor any form of Humana.

Auburn Psychology Group, LLC

861-D North Dean Road

Auburn, AL 36830

(334) 887-4343